Key Responsibilities

• Serve as key client contact for assigned projects, build relationships with client project teams that result in client satisfaction, operational excellence, thereby increasing the potential for repeat business.
• Prioritize customer requests to provide technical information and help to troubleshoot via phone calls and emails and customer follow-up.
• Utilize scientific skills to provide product-related education to customers and help to identify potentially non-conforming products based on available data.
• Contribute to updating scientific content on the company website such as posters, product datasheets, and web tools.
• Identify potential new products or product lines, attend scientific meetings and trade/vendor shows.
• Collaborate with relevant departments, prepare and deliver presentations for new business as required.
• Perform other duties as assigned by management.

Qualifications

• Master's degree (M.S./M.A.) or Ph.D. in chemical engineering, bioengineering or related fields.
• Experience with process development of liposomal, LNPs, or similar lipid-based drug products.
• Understanding of the in-vitro and in-vivo experiments and biological assays used for screening candidate formulations is a plus.
• Knowledge of lipids, small molecules, nanoparticle drug products, liposomal products and biology and standard methods of analysis of these molecules strongly preferred.
• Knowledgeable in drug delivery services and market.
• Excellent knowledge and technical understanding of drug delivery in relevant fields e.g., liposomes, nanoparticles, and magnetic particles.